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Industries — Healthcare

Healthcare IT services for New York practices and medical groups

HIPAA, the SHIELD Act, and hospital-system security requirements now reach practices well below hospital scale. We run compliant IT around your EHR without disrupting clinic hours.

The requirements are flowing downstream

New York’s hospitals came under 10 NYCRR 405.46 — the state hospital cybersecurity regulation — with full program compliance due in October 2025. Hospitals answered by pushing requirements outward: affiliated practices, imaging centers, and billing partners now receive security questionnaires and contract terms that read like the regulation itself, including 72-hour incident-reporting expectations.

That lands on top of what already applied: the HIPAA Security Rule’s risk analysis obligation, which has no small-practice exemption, and the SHIELD Act’s safeguards for any New York resident’s data. A ten-provider group now answers to three overlapping regimes plus its cyber-insurance carrier.

Our approach is EHR-pragmatic: the EHR is your production system, whether it is cloud-hosted or a server down the hall. We harden around it, coordinate with its vendor, and schedule work outside patient hours. See HIPAA compliance services, how nonprofits face a funder-driven version of the same questionnaires, and the other industries we serve.

  • Who we work with

  • Medical practices and specialty groups

  • Dental practices and DSO locations

  • Behavioral health providers

  • Imaging and ambulatory surgery centers

  • Billing companies and other business associates

What we run for healthcare practices

Built to satisfy HIPAA and your hospital partners’ requirements without turning the front desk into an IT department.

  • HIPAA risk analysis support

    We build and maintain the security risk analysis and remediation plan — current, specific to your environment, and ready for OCR or a hospital partner to read.

  • EHR-aware managed IT

    Managed IT scheduled around clinic hours, with vendor management for your EHR, imaging systems, and clearinghouse connections.

  • Managed detection and response

    MDR across endpoints and identity, monitored around the clock by our tooling, with engineer escalation.

  • Email security and PHI handling

    Email security plus encryption and sharing guardrails in Microsoft 365, with business associate agreements in place — ours and Microsoft’s.

  • Backup and recovery

    Immutable, tested backups for the EHR and file stores, with restores rehearsed — for a clinic, downtime means canceled appointments.

  • Awareness training

    Short, recurring training fitted to clinical workflows, because most PHI incidents start with a mailbox, not a server.

Common questions from practices

We are a small practice. Does HIPAA really require all of this?

The Security Rule scales its safeguards to the size and complexity of the organization, but the risk analysis itself is required at every size — and it is the first document OCR requests after a breach report. Small does not mean exempt; it means the program should be proportionate. We build it that way.

Our hospital system sent us security requirements. What do we do with them?

Treat them as a contract obligation with a deadline. We map each requirement to a control, close the gaps, and draft the response — the same downstream pattern law firms see from corporate clients. Most requirement lists trace back to 405.46 and are satisfiable at practice scale.

Can you work with our EHR vendor?

Yes — vendor management is part of managed IT. We run the environment the EHR depends on and hold the vendor to their layer, so calling the EHR company stops being your office manager’s job.

Run the practice on firm ground.

An assessment maps HIPAA, SHIELD, and your hospital partners’ requirements to your actual environment — you keep the findings either way.