Managed IT + MSSP — New York / Tri-State
Managed IT and cybersecurity, engineered as one.
Stedholm runs the ground your business stands on: help desk to firewalls, identity to backups, monitoring to incident response — one accountable team, built for firms that answer to regulators, clients, and insurers.
01 — What we run
One team for the whole stack
Most providers sell IT support and bolt security on. We refuse the split: the person patching your servers and the person watching your identity logs work from the same playbook.
MSP
Managed IT
Fully managed or co-managed: help desk, endpoint and server management, patching, vendor management, onboarding and offboarding — documented scope, no surprise out-of-scope invoices.
MSSP
Cybersecurity
Managed detection and response, security operations, vulnerability management, email and identity security — monitored around the clock by our tooling, with engineer escalation.
Cloud
Microsoft 365 & Azure
Tenant hardening, Entra ID and Intune, migration and cost control — the cloud platform most Tri-State firms actually run, administered properly.
Network
Infrastructure
Network design, firewalls, Wi-Fi, SD-WAN, switching, and virtualization — engineered, documented, and monitored rather than accumulated.
BCDR
Business Continuity
Tested, immutable backups and rehearsed recovery plans. The question is not whether you back up — it’s whether you have watched a restore succeed.
vCIO / vCISO
Strategic IT
Roadmaps, budgets, vendor decisions, and security leadership on a fractional basis — the judgment layer above the tickets.
Compliance is the operating context, not an add-on
If you hold a New York financial services license, treat patients, prepare taxes, or sit in a defense supply chain, your IT provider is part of your compliance posture whether they accept that or not. We accept it explicitly.
Stedholm builds controls to be evidenced, not just enabled: MFA that satisfies your NYDFS Part 500 certification, safeguards mapped to the FTC’s nine required elements, HIPAA risk analysis that stands up in an audit, and the artifacts your cyber-insurance renewal asks for.
We prepare and operate controls; we are not a law firm or an auditor — and we will say so whenever the line matters.
Regimes we work in
Cyber-insurance requirements
How Stedholm is built to behave
We are a young firm, and we treat that as a design constraint: everything we run for you is documented, inspectable, and reversible.
Security and IT are one team
No handoffs between a help desk vendor and a security vendor who have never met. Same people, same playbook, same accountability.
Scope in writing
What is included, what costs extra, and what we will never do without written authorization — in the agreement, not in the fine print.
Co-managed without turf wars
If you have internal IT, we reinforce them — security operations, escalation depth, and projects — instead of trying to replace them.
Engineers answer
Requests go to people who can actually fix the problem, and escalation paths are published to you.
Evidence over dashboards
Reports are written so you can hand them to an auditor, an insurer, or a client security questionnaire.
Reversible by design
Documentation, credentials, and configurations are yours. Leaving us should be a project, not a hostage negotiation.
02 — Who we serve
Built for regulated and client-accountable firms
Financial services
RIAs, family offices, funds, broker-dealers, and insurance agencies carrying NYDFS and SEC obligations without an internal security team.
Law firms
Outside-counsel security questionnaires and client OCGs make security a revenue requirement. We answer them with you.
Healthcare practices
HIPAA, the SHIELD Act, and hospital-system security requirements, handled for practices below hospital scale.
Accounting & CPA firms
The FTC Safeguards Rule covers firms of any size. We operate the nine required elements with your Qualified Individual.
Defense suppliers
CMMC assessments are in DoD contracts now. NIST 800-171 remediation for Tri-State manufacturers and subs.
All industries
Real estate and construction, architecture and engineering, nonprofits, and professional services across the Tri-State area.
How an engagement starts
No pressure sequence, no auto-renewal ambush. Three steps, each with a deliverable you keep either way.
Conversation
Thirty minutes with an engineer — not a salesperson — about your environment, obligations, and what is currently fragile. If we are not the right fit, we say so.
Assessment
A scoped review of identity, endpoints, network, backups, and compliance posture. Nothing runs on your systems without written authorization. You receive the findings document regardless of what you decide.
Plan and onboarding
A prioritized remediation and operations plan with pricing in writing. Onboarding follows a published checklist: inventory, credentials custody, monitoring, backup verification, and a day-30 review.
Fair questions
Stedholm is new. Why should we trust you with production systems?
Because we designed for that question. Every control we operate is documented and inspectable, credentials remain in your custody arrangements, reporting is evidence-grade, and our scope agreements are written to be audited. Trust should come from verifiable structure, not from a logo wall.
We already have an IT person. Do we have to replace them?
No — co-managed is a first-class engagement model for us, not a consolation prize. Your team keeps what they are good at; we add security operations, escalation depth, and project capacity. See co-managed IT.
Do you run a 24×7 SOC?
Our monitoring and detection tooling watches your environment continuously and pages an engineer when something needs a human. We do not claim a staffed around-the-clock SOC floor, and we will not pretend otherwise until we can deliver one honestly.
What does managed IT cost?
Tri-State market pricing for managed IT with real security generally lands in the low-to-mid hundreds per user per month depending on scope and compliance requirements. We publish what is included and what is not before you sign — the expensive surprises in this industry live in the out-of-scope column.
Where do you work?
New York City and the Tri-State area, with remote-first support and onsite work where it is genuinely needed. See locations.
Put your operations on firm ground.
Talk through your environment with an engineer — no scripts, no pressure.